For countless years even a millennial like myself has just had a dumbphone. Last year I got a smart-phone and used it like a little tablet (and I had iPod Touches before that) until our contract with Verizon was over. The reason being is that Verizon, AT&T, and Sprint are quite ridiculous when it comes to how expensive they make things. Walmart Family Mobile (which is really just another form of T-Mobile) had a plan where it was about the same as we were giving Verizon just for dumbphones. So me, my mother, and Daisy all traded up for smartphones. The electronics lady there had messed up our transfer (we were glad we could keep our old numbers) but a lady who looked like she was T-Mobile vendor really helped us get it fixed. It was a headache to get it all done but I'm glad we did it.